Returns & Exchanges
At Karavan, we want you to feel confident in your style, which is why we offer a 30-day window for returns and exchanges on all unworn garments. Whether it's a fit issue or a change of heart, we are committed to making the process as seamless as your shopping experience.
Return Process
- 1.Initiate Your Request
Log into our online returns portal using your order number and email address to select the items you wish to send back.
- 2.Prepare the Package
Place the items in their original packaging with all designer tags attached and include the printed return authorization slip inside.
- 3.Ship It Back
Affix the prepaid shipping label provided via the portal to your parcel and drop it off at any authorized courier location.
- 4.Receive Your Refund
Once our quality control team inspects your return, we will process your refund or exchange within 5 to 7 business days.